Have you ever had PPI with Santander?

You could be owed £1,000s in Santander PPI compensation.

If you answer "No" to any of the below questions, there's a very good chance Santander mis-sold you PPI:

Santander should not have added PPI to your agreement without your permission.

Santander should have given you the unpressurised option of having PPI.

PPI would not have been needed from Santander if you had pre-existing PPI cover elsewhere.

Santander should have explained the cost of PPI to you at the point of sale.

If over 50% of your PPI premiums were paid in commission to Santander and this was not explained to you, the "Plevin" ruling means you were mis-sold.

Again, Santander should have given you the option of having PPI or not.

Your right to cancel PPI within the cooling off period should have been explained to you by Santander.

Start Your Santander PPI Claim

How do I start my Santander PPI claim and what am I entitled to?

Start Your Santander PPI Claim

My Claim Solved have had great success in reclaiming PPI for customers against Santander and so far we have reclaimed over £42m* for our clients in PPI mis-selling.

If you were mis-sold PPI by Santander, and the claim is successful, you would be entitled to a full refund of PPI premiums you paid to Santander, a full refund of interest charged and compensation interest at 8% per annum on the above sums.

Don't Delay! If you would like to start your PPI Claim against Santander, complete the form at the top of this page.

* PPI refunds obtained through our claims service, amount is prior to our fees plus VAT and any income tax.

Santander & Mis-Sold PPI

Many customers may have been mis-sold PPI (Payment Protection Insurance) by Santander, PPI may have been added to a customer's policy by Santander, in some cases without their knowledge. Santander may have denied a credit application if PPI was refused by the customer.

Santander PPI wasn't all bad, it was intended to protect borrowers' from being unable to make repayments if they were unable to work due to illness or injury. The problem was how PPI was mis-sold by Santander.

There are many examples of Santander mis-selling PPI, some customers were not even made aware by Santander that PPI was added to their policy, and if the customer was made aware that PPI had been added, they were not advised by Santander that it was optional.

A new PPI mis-selling factor called "Plevin", which means if over 50% of the PPI premiums you paid were set out as commission to Santander, and this was not revealed to you at the point of sale, then you would be due compensation from Santander.

The History of Santander

Santander UK PLC is owned by Santander Group, based in Spain. They started out as 3 well-known companies; Alliance and Leicester, Abbey National and Bradford & Bingley before being acquired by the Santander Group over the years.

It started in 2004, when the Santander Group purchased Abbey National (Abbey) for around £9 Billion. Abbey were already a well-known and well established building society within the UK, starting originally back in the mid-1800s by two Liberal members of parliament named Sir Joshua Walmsley and Mr Richard Cobden. They were joined in 1856 by a Mr John Bright and named British Land Company, although this didn't last very long as the company separated just 12 years later.

Abbey National Building Society was created when Abbey Road Building Society and National Building Society merged in the mid-1900s (1944 in fact). Their headquarters in London also included 221B Baker Street (the home of the fictional Sherlock Holmes) and they even employed a secretary whose sole purpose was to respond to mail addressed to Mr Holmes which was sent to this address.

Moving on from their acquisition of Abbey National, the Santander Group then went on to acquire both Alliance & Leicester and Bradford & Bingley in 2008.

Alliance & Leicester started off back in 1985, after a merger between the Alliance Building Society and the Leicester Building Society (forming the aptly named Alliance & Leicester). They went on to acquire Girobank in the 1990s who were a big part of cash handling for the government and many large companies, including the Post Office.

They were secretly rescued by the HM Treasury in 2007, when they took £3 Billion credit to prevent going into insolvency. This then led on to them recommending to their shareholders to accept the takeover in 2008 by Banco Santander and to become part of the Santander Group.

Bradford & Bingley were formed when (similar to Alliance & Leicester) two Building Societies merged, with Bradford & Bingley's merger happening in 1964 when Bradford Equitable Building Society joined forces with Bingley Permanent Building Society, both of which were founded in 1851.

They joined the Santander Group in 2008, when their savings business and branches were bought for a mere £612 Million. This was substantially more than the £256 Million the company had been valued at in September of that year. This was a drastic change from the £3.2 Billion they were valued at in March 2006.

Since acquiring the above, the Santander Group kept the 3 UK acquisitions separate and in January 2010, named the company Santander UK PLC. It didn't start off well, with customer ratings voting them the worst bank for customer service between 2007 and 2010. This would soon change however, with the launch of their 123 products, which was ranked in the top 3 in the UK in 2013 and in 2014, Santander UK PLC were voted most satisfying bank in the UK.

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