Have you ever had a Whole of Life policy with Phoenix Life?
You could be owed £1,000s in compensation if Phoenix Life mis-sold you your Whole of Life policy.
Many customers have been mis-sold their Whole of Life cover by Phoenix Life. Phoenix Life failed to inform a lot of customers that some Whole of Life policies were linked to the stock market which had an element of risk.
If the savings element of the Whole of Life policy was not performing well, the customer would be at risk of not receiving the full amount of the death benefit, in some cases Phoenix Life failed to inform their consumers of this risk.
If you believe you were mis-sold your whole of life policy by Phoenix Life, start you claim by completing the form opposite.
Phoenix Life mis-sold Whole of Life policies in many different ways:
- Phoenix Life did not make the customer aware that their Life Cover was linked to the Stock Market.
- Phoenix Life did not tell the customer that they had to have a 10 year review face to face by the advisor.
- Customers were not told by Phoenix Life that if the savings element of the Life Cover is under-performing then they either have to increase their premiums or reduce their Life Cover.
- Phoenix Life failed to inform the customer that a Savings element attached to Life Cover may not have been the best option for them.
Have Phoenix Life mis-sold you your Whole of Life Policy?
You may have been mis-sold your Whole of Life Policy by Phoenix Life if any of the following is relevant to you:
- I did not ask Phoenix Life to set-up my whole of life policy.
- I was not informed by Phoenix Life that my Life Cover premiums could fluctuate.
- I was informed by Phoenix Life that my Life Cover would pay the full amount on first death.
- Phoenix Life made me feel pressured into taking out the whole of life policy.
If any of the above reasons for complaint are relevant, you could be entitled to:
- Refund of premiums paid to Phoenix Life for your whole of life policy.
- Compensation interest at 8% per annum of any compensation from the point of sale.