Many customers have been mis-sold their Free Standing Additional Voluntary Contribution "FSAVC" by Refuge Assurance; customers were misled about their Pension Pot that was running alongside their Occupational Pension Scheme. Most customers were informed by Refuge Assurance that their FSAVC would increase their pension pot when it came to their retirement, unfortunately this was not the case.

If you believe you have been mis-sold your FSAVC from Refuge Assurance start you claim by completing the form above. We will also claim an "Added Years Bonus".

  • Refuge Assurance may not have made their customers aware that their FSAVC Pension will not be contributed by their employer.
  • Refuge Assurance may not have made their customers aware that they would be choosing the funds for the FSAVC Pension.
  • Refuge Assurance may not have made their customers aware about the chance of purchasing "Added Years".
  • Refuge Assurance may not have made their customers aware that any fees & charges that their FSAVC Pension incurred.
  • A redress to put you back in the position had you been given the correct advice from Refuge Assurance.
  • A redress of the difference if you had the chance to purchase "Added Years" from Refuge Assurance.
  • Compensation interest at 8% per annum on the above sums.