Have you ever had a Packaged Bank Account with Marks And Spencer?
You could be owed £1,000s in compensation if Marks And Spencer mis-sold your Packaged Bank Account.
Many customers have been upgraded to a Packaged Current Account by Marks And Spencer. Usually Marks And Spencer charge a monthly fee for a Packaged Bank Account which can range from £5 to £25 per month in return for extra benefits in the form of insurances such as Travel Insurance, Breakdown Cover, Gadget Cover & Card Protection.
Many customers across the UK who were sold a Packaged Current Account from Marks And Spencer won't be eligible to use any of the Insurance services that that were offered because of pre-existing medical conditions or pre-existing cover elsewhere. Marks And Spencer may of enticed customers with an offer of a Loan, Mortgage or an Overdraft Facility for having a packaged bank account.
If you feel that Marks And Spencer has given you wrong Financial Advice with your Packaged Account then start you claim by completing the form opposite.
Marks And Spencer mis-sold their Packaged Bank Accounts in various ways:
Have you ever had any of the following:
- customers were not made aware by Marks And Spencer that they may not be eligible to claim on one or more of the bundled insurance policies.
- Marks And Spencer sold a Packaged Accounts with bundled products that customers would never need.
- Sales advisor pressured you into it, making you feel like you had no choice.
- Marks And Spencer may have informed a customer they needed a Packaged Bank Account to be eligible for credit.
Have Marks And Spencer mis-sold you a Packaged Bank Account?
- You did not ask Marks And Spencer to upgrade your account to a "fee" paying account.
- The costs/fees of the Packaged Bank Account were not clearly explained by Marks And Spencer either by an advisor or in writing.
- Marks And Spencer did not explain the Packaged Account was optional.
- You were led to believe by Marks And Spencer that you could have an overdraft, loan or mortgage if you had a packaged bank account.
- Marks And Spencer did not ask about any pre-existing insurance policies you already had in place.
- Marks And Spencer upgraded your account without your knowledge.
- Marks And Spencer did not explain all of the additional products that were inclusive of the packaged account.
If any of the above reasons for complaint are relevant, you could be entitled to:
- Refund of premiums from Marks And Spencer that you paid for the package current account.
- Compensation interest at the rate of 8% per annum on the refunded premium.