Many customers may have been mis-sold their Whole of Life cover by Tumbridge Wells. Tumbridge Wells failed to inform a lot of customers that some Whole of Life policies were linked to the stock market which had an element of risk.

If the savings element of the Whole of Life policy was not performing well, the customer would be at risk of not receiving the full amount of the death benefit, in some cases Tumbridge Wells failed to inform their consumers of this risk.

If you believe you were mis-sold your whole of life policy by Tumbridge Wells, start you claim by completing the form above.

  • Tumbridge Wells did not make the customer aware that their Life Cover was linked to the Stock Market.
  • Tumbridge Wells did not tell the customer that they had to have a 10 year review face to face by the advisor.
  • Customers were not advised by Tumbridge Wells that if the savings element of the Life Cover is under-performing then they either have to increase their premiums or reduce their Life Cover.
  • Tumbridge Wells failed to inform the customer that a Savings element attached to Life Cover may not have been the best option for them.
  • Refund of premiums paid to Tumbridge Wells for your whole of life policy.
  • Compensation interest at 8% per annum of any compensation from the point of sale.